Need additional assistance? We're here to help.

Merry Co. is here to share the traditions of Christmas with everyone.

If you need additional help using our website, placing an order, accessing product information, or anything else related to our website, our team will be delighted to help make your shopping experience simple and easy!

Email Us

support@merryco.com

This is our direct email and we can be reached anytime.  We typically reply within 24 hours. During busy seasons please allow additional time for replies.

SPEAK TO US

Request a Call or Text.

Given our small team, our direct line is not available at this time. However, if you email us with your preferred contact method, we would be most happy to call or text!

ORDER HELP

support@merryco.com

If you are having any trouble using or website to place orders, our email team can help with placing new orders, product servicing, and everything in-between!
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We monitor emails Monday - Friday, and aim to reply within 24 hours. During the busy holiday season (particularly in November and early December) we may have extended response times of up to 72 hours. 

Our goal is that everyone can enjoy our website easily! We do our absolute best to comply with all local and federal guidelines for an easy-to-use, browse, shop, and discover website. We continuously scan and revise elements so they are simple and intuitive to use, operate, and understand. If you ever find anything difficult, broken, or oddly placed, we will be more than happy to hear your feedback so we may improve, refine, and innovate.